MALI Terms of Service

Last Updated: October 2026

1. Acceptance

By using MALI, you agree to these Terms of Service, the EULA, and related policies.

2. Eligibility

You must be legally permitted to use financial analytics tools in your jurisdiction.

3. Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your credentials.
  • All activity under your account.
  • Providing accurate information.

4. Acceptable Use

You may not:

  • Use MALI for unlawful activity.
  • Attack, overload, or disrupt the platform.
  • Attempt unauthorized access or data extraction.

5. Service Changes

We may modify, suspend, or discontinue features with or without notice.

6. Disclaimer of Warranties

MALI is provided “as is” without warranties of accuracy, completeness, or fitness for a particular purpose.

7. Limitation of Liability

To the maximum extent permitted by law, MALI is not liable for indirect, incidental, or consequential damages.

8. Paid Plans and Billing

  • Plans. Pro and Edge are paid subscriptions, billed monthly or annually in advance through Stripe, at the price shown when you subscribe. Starter is free. Institutional is priced by agreement.
  • Free trial. A first Pro or Edge subscription can start with a 14-day free trial; a card is required. Unless you cancel before the trial ends, the subscription starts and your card is charged when the trial ends. Each account, and each card, can have one trial.
  • Automatic renewal. Your subscription renews at the end of each billing period, and your card is charged, until you cancel.
  • Cancelling. Cancel any time from Billing. Cancellation takes effect at the end of the current billing period; you keep the plan until then and are not charged again.
  • Refunds. You can ask for a refund of a charge within 7 days of it by writing to mali@trw-opex.com. A fully refunded charge ends the paid plan it paid for. After 7 days, payments are not refundable, except where the law requires otherwise.
  • Failed payments. If a renewal payment fails, we email you. If it is still unpaid 10 days after the billing period ended, the subscription is cancelled and the account moves to Starter.
  • Price changes. We will tell you about a price change at least 30 days before it applies to your next renewal. You can cancel before then.
  • Changing plans. You can switch between Pro and Edge, monthly or annual, from Billing. The price difference is credited or charged on your next invoice.

9. Governing Law

These Terms are governed by the laws of the State of Texas, USA.

10. Contact

For questions, contact: mali@trw-opex.com